In this article we will discuss about the types of communication. On the Basis of Relationship or Organisational Structure: a. Formal Communication: Formal communication is that which takes place through the formal channels of the organisation structure deliberately and consciously established by the management. It implies the flow of the information along the lines of authority formally established in the [...]
In this article we will discuss about the barriers of communication and ways to overcome the same. Barriers to Communication: Barriers or obstacles to communication may cause break-down, distortions and inaccurate rumours. The blocks to easy and effective flow of communication are occurring due to number of reasons. The barriers to communication may be classified as follows: (1) Physical Barriers [...]
Henry Mintzberg has identified the managerial role of communication in three ways: 1. Interpersonal Roles 2. Informational Roles 3. Decision Roles. 1. Interpersonal Roles: Managers act as the figurehead and leader of the organisation. He has to interact with subordinates, suppliers, customers and peers in the organisation. As a figurehead he may perform the following functions: (i) Ceremonial duties as [...]