Elton Mayo conducted a series of experiments at the Hawthorne plant of the Western Electric Company between 1927 and 1932 (known as Hawthorne Studies) to study the impact of human factors on productivity. The Hawthorne Studies are divided into three groups: 1. Test Room Studies: 2. Interviewing Studies 3. Observation Studies. 1. Test Room Studies: These studies were conducted by [...]
After reading this article you will learn about:- 1. Features of System Approach 2. Evaluation of System Approach 3. Limitations. Features of System Approach: Following are the important features of systems approach to management thought: 1. System approach considers the organisation as a dynamic and inter-related set of parts. Each part represents a department or a sub-system. Each department has [...]
After reading this article you will learn about:- 1. Features of Bureaucratic Organisation 2. Significance of Bureaucratic Organisation 3. Limitations. Features of Bureaucratic Organisation: Weber highlighted the following features of an ideal bureaucracy: (a) Division of labour: In a bureaucratic organisation, jobs are broken into smaller units where each person carries out a specialised task. Work is divided on the [...]