Use of Transactional Analysis Technique In An Organisation for Effective Communication
When people transact and exchange ideas and information, they are either comfortable or uncomfortable communicating with each other. Transactional analysis is a technique which helps to understand the behaviour of other person so that communication becomes effective. Understanding human behaviour helps to motivate, guide and direct other persons. Transactional Analysis (TA), thus, facilitates communication. TA studies transactions amongst people and [...]