This article throws light upon the fifteen main factors that increase the effectiveness of the communication process. Some of the factors are: 1. Formal Communication Channel 2. Authority Structure 3. Clarity 4. Completeness of Information 5. Information Ownership 6. Conciseness 7. Develop Listening Habits (Consideration) 8. Correctness 9. Courtesy 10. Focus on Needs 11. Informal Communication System and Others. Factor [...]
When people transact and exchange ideas and information, they are either comfortable or uncomfortable communicating with each other. Transactional analysis is a technique which helps to understand the behaviour of other person so that communication becomes effective. Understanding human behaviour helps to motivate, guide and direct other persons. Transactional Analysis (TA), thus, facilitates communication. TA studies transactions amongst people and [...]
This article throws light upon the four main dimensions of communication. The dimensions are: 1. Downward Communication 2. Upward Communication 3. Horizontal or Lateral Communication 4. Diagonal or Cross-Wise Communication. Dimension # 1. Downward Communication: Downward communication refers to flow of information from higher to lower levels of the organisational hierarchy. Information flows from top-most authority to the bottom-most persons [...]