After reading this article you will learn about:- 1. Meaning of Negotiation 2. Approaches to Negotiation 3. Major Elements. Meaning of Negotiation: When the parties involved in a conflict want to work toward an amicable resolution, they must engage in a communication process to decide what kind of a deal would be acceptable to both. In other words they must [...]
Introduction to Effective Communication: Negotiation is essentially a process of coming to terms with the situation on hand and, in so doing, getting the best deal possible. It involves four steps: Determining objectives of negotiation; preparing for the negotiation; conducting the negotiation, and reviewing the negotiation. All these four steps are in turn influenced by the situational as well as [...]
After reading this article you will learn about General and Specific Speech Purposes. General Speech Purposes There are three general speech purposes to inform, to persuade, and to entertain. (These three purposes apply equally to public or private communication.) As we discuss these speech purposes, we should remember that we are in reality talking about responses we desire from our [...]