After reading this article you will learn about conflict management in an organisation. Meaning of Conflict Management: A study of change and development would remain largely incomplete if we do not make a passing reference to conflict management. One major problem faced by managers in carrying out organisational development programmes is excessive conflict between either individuals or departments. What is [...]
This article throws light upon the top twelve approaches to conflict resolution. The approaches are: 1. Win Win Approach 2. Creative Response 3. Empathy 4. Assertiveness 5. Cooperative Power 6. Managing Emotions 7. Willingness to Resolve 8. Mapping 9. Designing Options 10. Negotiation Skills 11. Third Party Mediators 12. Broadening Perspectives. 1. Win Win Approach: The win-win approach is about [...]
After reading this article you will learn about:- 1. Meaning of Conflict 2. Features of Conflict 3. Philosophy 4. Causes 5. Consequences 6. Management. Meaning of Conflict: Conflict is a state of discord caused by the actual or perceived opposition of needs, values and interests. A conflict can be internal (within oneself) or external (between two or more individuals). Conflict [...]