Tag Archives | Customers

Customer Loyalty

Customer Loyalty is the measure of success of the supplier in retaining a long term relationship with the customer. Customer loyalty tends the customer to voluntarily choose a particular product against another for his need. The loyalty may be product specific or it may be company specific. Learn about:- 1. Introduction to Customer Loyalty 2. Meaning of Customer Loyalty 3. [...]

By |2019-12-21T08:09:26+05:30December 21, 2019|CRM|Comments Off on Customer Loyalty
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How to Improve Consumer Experience: Top 6 Innovative Ideas

Here are some issues which must be taken care of (wherever they apply to our business) to make sure that the customer's experience of dealing with us is always positive and pleasant:- We must be watchful about the situations when our customers' emotions are adversely impacted. We must find out whether they are made to feel angry, helpless, stupid or [...]

By |2018-08-01T11:25:23+05:30August 1, 2018|Consumer Experience|Comments Off on How to Improve Consumer Experience: Top 6 Innovative Ideas
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