Read this essay to learn about Industrial Relations. After reading this essay to learn about:- 1. Introduction to Industrial Relations 2. Factors Affecting Industrial Relations 3. Major Parties 4. Measures. Essay # 1. Introduction to Industrial Relations: Industrial relations, also called employee relations, labour relations and personnel relations, represent the relationship that exists between the employer and employees in an [...]
This article throws light upon the top twelve approaches to conflict resolution. The approaches are: 1. Win Win Approach 2. Creative Response 3. Empathy 4. Assertiveness 5. Cooperative Power 6. Managing Emotions 7. Willingness to Resolve 8. Mapping 9. Designing Options 10. Negotiation Skills 11. Third Party Mediators 12. Broadening Perspectives. 1. Win Win Approach: The win-win approach is about [...]
This article throws light upon the top three methods adopted for managing conflict in an organisation. The methods are: 1. Collective Bargaining 2. Conciliation and Mediation 3. Arbitration. Method # 1. Collective Bargaining: It is the process of direct negotiation on a collective or group basis between the representatives of employers and their employees for the settlement of disputes. The [...]